Overview: Real Estate Settlement Procedures Act

Real Estate Settlement Procedures Act (RESPA) DISCLOSURES

Good Faith Estimate of Settlement Costs. RESPA requires that, when you apply for a loan, the lender or mortgage broker give you a Good Faith Estimate of settlement service charges you will likely have to pay. If you do not get this Good Faith Estimate when you apply, the lender or mortgage broker must mail or deliver it to you within the next three business days.

Be aware that the amounts listed on the Good Faith Estimate are only estimates. Actual costs may vary. Changing market conditions can affect prices. Remember that the lender's estimate is not a guarantee. Keep your Good Faith Estimate so you can compare it with the final settlement costs and ask the lender questions about any changes.

Servicing Disclosure Statement. RESPA requires the lender or mortgage broker to tell you in writing, when you apply for a loan or within the next three business days, whether it expects that someone else will be servicing your loan (collecting your payments).

Affiliated Business Arrangements. Sometimes, several businesses that offer settlement services are owned or controlled by a common corporate parent. These businesses are known as "affiliates." When a lender, real estate broker, or other participant in your settlement refers you to an affiliate for a settlement service (such as when a real estate broker refers you to a mortgage broker affiliate), RESPA requires the referring party to give you an Affiliated Business Arrangement Disclosure. This form will remind you that you are generally not required, with certain exceptions, to use the affiliate and are free to shop for other providers.

HUD-1 Settlement Statement. One business day before the settlement, you have the right to inspect the HUD-1 Settlement Statement. This statement itemizes the services provided to you and the fees charged to you. This form is filled out by the settlement agent who will conduct the settlement. Be sure you have the name, address, and telephone number of the settlement agent if you wish to inspect this form. The fully completed HUD-1 Settlement Statement generally must be delivered or mailed to you at or before the settlement. In cases where there is no settlement meeting, the escrow agent will mail you the HUD-1 after settlement, and you have no right to inspect it one day before settlement.

Escrow Account Operation & Disclosures. Your lender may require you to establish an escrow or impound account to insure that your taxes and insurance premiums are paid on time. If so, you will probably have to pay an initial amount at the settlement to start the account and an additional amount with each month's regular payment. Your escrow account payments may include a "cushion" or an extra amount to ensure that the lender has enough money to make the payments when due. RESPA limits the amount of the cushion to a maximum of two months of escrow payments.

At the settlement or within the next 45 days, the person servicing your loan must give you an initial escrow account statement. That form will show all of the payments which are expected to be deposited into the escrow account and all of the disbursements which are expected to be made from the escrow account during the year ahead. Your lender or servicer will review the escrow account annually and send you a disclosure each year which shows the prior year's activity and any adjustments necessary in the escrow payments that you will make in the forthcoming year.

Specific Settlement Costs

This part of the Booklet discusses the settlement services which you may be required to get and pay for and which are itemized in Section L of the HUD-1 Settlement Statement. You also will find a sample of the HUD-1 form to help you to understand the settlement transaction.

When shopping for settlement services, you can use this section as a guide, noting on it the possible services required by various lenders and the different fees quoted by service providers. Settlement costs can increase the cost of your loan, so compare carefully.

700. Sales/Broker's Commission: This is the total dollar amount of the real estate brokers sales commission, which is usually paid by the seller. This commission is typically a percentage of the selling price of the home.

L. SETTLEMENT CHARGES

700. TOTAL SALES/BROKERS COMMISSION based on price $ @ %=

PAID FROM BORROWERS FUNDS AT SETTLEMENT

PAID FROM SELLERS FUNDS AT SETTLEMENT

Division of Commission (line 700) as follows:

 

 

701. $ to

 

 

702. $ to

 

 

703. Commission paid at Settlement

 

 

704.

 

 

800. Items Payable in Connection with Loan: These are the fees that lenders charge to process, approve and make the mortgage loan:

801. Loan Origination: This fee is usually known as a loan origination fee but sometimes is called a "point" or "points." It covers the lender's administrative costs in processing the loan. Often expressed as a percentage of the loan, the fee will vary among lenders. Generally, the buyer pays the fee, unless otherwise negotiated.

802. Loan Discount: Also often called "points" or "discount points," a loan discount is a one-time charge imposed by the lender or broker to lower the rate at which the lender or broker would otherwise offer the loan to you. Each "point" is equal to one percent of the mortgage amount. For example, if a lender charges two points on a $80,000 loan this amounts to a charge of $1,600.

803. Appraisal Fee: This charge pays for an appraisal report made by an appraiser.

804. Credit Report Fee: This fee covers the cost of a credit report, which shows your credit history. The lender uses the information in a credit report to help decide whether or not to approve your loan and how much money to lend you.

805. Lender's Inspection Fee: This charge covers inspections, often of newly constructed housing, made by employees of your lender or by an outside inspector. (Pest or other inspections made by companies other than the lender are discussed in line 1302.)

806. Mortgage Insurance Application Fee: This fee covers the processing of an application for mortgage insurance.

807. Assumption Fee: This is a fee which is charged when a buyer "assumes" or takes over the duty to pay the sellers existing mortgage loan.

808. Mortgage Broker Fee: Fees paid to mortgage brokers would be listed here. A CLO fee would also be listed here.

800. ITEMS PAYABLE IN CONNECTION WITH LOAN

 

 

801. Loan Origination Fee %

 

 

802. Loan Discount %

 

 

803. Appraisal Fee to

 

 

804. Credit Report to

 

 

805. Lenders Inspection Fee

 

 

806. Mortgage Insurance Application Fee to

 

 

807. Assumption Fee

 

 

808. Mortgage Broker Fee

 

 

809.

 

 

810.

 

 

811.

 

 

900. Items Required by Lender to Be Paid in Advance: You may be required to prepay certain items at the time of settlement, such as accrued interest, mortgage insurance premiums and hazard insurance premiums.

901. Interest: Lenders usually require borrowers to pay the interest that accrues from the date of settlement to the first monthly payment.

902. Mortgage Insurance Premium: The lender may require you to pay your first years mortgage insurance premium or a lump sum premium that covers the life of the loan, in advance, at the settlement.

903. Hazard Insurance Premium: Hazard insurance protects you and the lender against loss due to fire, windstorm, and natural hazards. Lenders often require the borrower to bring to the settlement a paid-up first years policy or to pay for the first year's premium at settlement.

904. Flood Insurance: If the lender requires flood insurance, it is usually listed here.

900. ITEMS REQUIRED BY LENDER TO BE PAID IN ADVANCE

 

 

 

901. Interest from to @$ /day

 

 

902. Mortgage Insurance Premium for months to

 

 

903. Hazard Insurance Premium for years to

 

 

904. years to

 

 

905.

 

 

1000 - 1008. Escrow Account Deposits: These lines identify the payment of taxes and/or insurance and other items that must be made at settlement to set up an escrow account. The lender is not allowed to collect more than a certain amount. The individual item deposits may overstate the amount that can be collected. The aggregate adjustment makes the correction in the amount on line 1008. It will be zero or a negative amount.

1000. RESERVES DEPOSITED WITH LENDER

 

 

1001. Hazard Insurance months @ $ per month

 

 

1002. Mortgage insurance months @ $ per month

 

 

1003. City property taxes months @ $ per month

 

 

1004. County property taxes months @ $ per month

 

 

1005. Annual assessments months @ $ per month

 

 

1006. months @ $ per month

 

 

1007. months @ $ per month

 

 

1008. Aggregate Adjustment

 

 

1100. Title Charges: Title charges may cover a variety of services performed by title companies and others. Your particular settlement may not include all of the items below or may include others not listed.

1101. Settlement or Closing Fee: This fee is paid to the settlement agent or escrow holder. Responsibility for payment of this fee should be negotiated between the seller and the buyer.

1102-1104. Abstract of Title Search, Title Examination, Title Insurance Binder: The charges on these lines cover the costs of the title search and examination.

1105. Document Preparation: This is a separate fee that some lenders or title companies charge to cover their costs of preparation of final legal papers, such as a mortgage, deed of trust, note or deed.

1106. Notary Fee: This fee is charged for the cost of having a person who is licensed as a notary public swear to the fact that the persons named in the documents did, in fact, sign them.

1107. Attorney's Fees: You may be required to pay for legal services provided to the lender, such as an examination of the title binder. Occasionally, the seller will agree in the agreement of sale to pay part of this fee. The cost of your attorney and/or the sellers attorney may also appear here. If an attorney's involvement is required by the lender, the fee will appear on this part of the form, or on lines 1111, 1112 or 1113.

1108. Title Insurance: The total cost of owner's and lender's title insurance is shown here.

1109. Lender's Title Insurance: The cost of the lenders policy is shown here.

1110. Owner's (Buyers) Title Insurance: The cost of the owner's policy is shown here.

1100. TITLE CHARGES

 

 

1101. Settlement or closing fee to

 

 

1102. Abstract or title search to

 

 

1103. Title examination to

 

 

1104. Title insurance binder to

 

 

1105. Document preparation to

 

 

1106. Notary fees to

 

 

1107. Attorneys fees to

 

 

(includes above items numbers; )

 

 

1108. Title Insurance to

 

 

(includes above items numbers; )

 

 

1109. Lenders coverage $

 

 

1110. Owners coverage $

 

 

1111.

 

 

1112.

 

 

1113.

 

 

1200. Government Recording and Transfer Charges: These fees may be paid by you or by the seller, depending upon your agreement of sale with the seller. The buyer usually pays the fees for legally recording the new deed and mortgage (line 1201). Transfer taxes, which in some localities are collected whenever property changes hands or a mortgage loan is made, can be quite large and are set by state and/or local governments. City, county and/or state tax stamps may have to be purchased as well (lines 1202 and 1203).

1200. GOVERNMENT RECORDING AND TRANSFER CHARGES

1201. Recording fees: Deed $ ; Mortgage $ ; Releases $

 

 

1202. City/county tax/stamps: Deed $ ; Mortgage $

 

 

1203. State tax/stamps: Deed $ ; Mortgage $

 

 

1204.

 

 

1205.

 

 

1300. Additional Settlement Charges:

1301. Survey: The lender may require that a surveyor conduct a property survey. This is a protection to the buyer as well. Usually the buyer pays the surveyor's fee, but sometimes this may be paid by the seller.

1302. Pest and Other Inspections: This fee is to cover inspections for termites or other pest infestation of your home.

1303-1305. Lead-Based Paint Inspections: This fee is to cover inspections or evaluations for lead-based paint hazard risk assessments and may be on any blank line in the 1300 series.

1300. ADDITIONAL SETTLEMENT CHARGES

 

 

1301. Survey to

 

 

1302. Pest inspection to

 

 

1303.

 

 

1304.

 

 

1305.

 

 

1400. Total Settlement Charges: The sum of all fees in the borrower's column entitled "Paid from Borrower's Funds at Settlement" is placed here. This figure is then transferred to line 103 of Section J, "Settlement charges to borrower" in the Summary of Borrower's Transaction on page 1 of the HUD-1 Settlement Statement and added to the purchase price. The sum of all of the settlement fees paid by the seller are transferred to line 502 of Section K, Summary of Seller's Transaction on page 1 of the HUD-1 Settlement Statement.

1400. TOTAL SETTLEMENT CHARGES (enter on lines 103, Section J and 502, Section K)

 

 

Paid Outside Of Closing ("POC"): Some fees may be listed on the HUD-1 to the left of the borrowers column and marked "P.O.C." Fees such as those for credit reports and appraisals are usually paid by the borrower before closing/settlement. They are additional costs to you. Other fees such as those paid by the lender to a mortgage broker or other settlement service providers may be paid after closing/settlement. These fees are usually included in the interest rate or other settlement charge. They are not an additional cost to you. These types of fees will not be added into the total on Line 1400.

 

COSTS SHARED BY BUYER AND SELLER

At settlement it is usually necessary to make an adjustment between buyer and seller for property taxes and other expenses. The adjustments between buyer and seller are shown in Sections J and K of the HUD-1 Settlement Statement. In the example given above, the taxes, which are payable annually, had not yet been paid when the settlement occurs on July 1. The borrower will have to pay a whole year's taxes on the following December 1. However, the seller lived in the house for the first six months of the year. Thus, one half of the year's taxes are to be paid by the seller. Accordingly, lines 211 and 511 on the HUD-1 Settlement Statement would read as follows:

211. County taxes 1/1/97 to 6/30/97

$600.00

 

511. County taxes 1/1/97 to 6/30/97

$600.00

The borrower is given credit for this amount at the settlement and the seller will pay this amount or count it as a deduction from sums payable to the seller.

Similar adjustments are made for homeowner association dues, special assessments, and fuel and other utilities, although the billing periods for these may not always be on an annual basis. Be sure you work out these cost sharing arrangements or "prorations" with the seller before the settlement. You may wish to notify utility companies of the change in ownership and ask for a special reading on the day of settlement, with the bill for pre-settlement charges to be mailed to the seller at his or her new address or to the settlement agent. This will eliminate much confusion that can result if you are billed for utilities used when the seller owned the property.

 

CALCULATING SETTLEMENT COSTS

The first page of the HUD-1 Settlement Statement summarizes all the costs and adjustments for the borrower and seller. Section J is the summary of the borrowers transaction and Section K is the summary of the sellers side of the transaction. You may receive a copy of the sellers side, but it is not required.

Section 100 summarizes the borrowers costs, such as the contract cost of the house, any personal property being purchased, and the total settlement charges owed by the borrower from Section L.

Beginning at line 106, adjustments are made for items (such as taxes, assessments, fuel) that the seller has previously paid. If you will benefit from these items after settlement, you will usually repay the seller for that portion of the cost.

Here is an example for you to use in making your own calculations:

 

 

J. SUMMARY OF BORROWER'S TRANSACTION

100. GROSS AMOUNT DUE FROM BORROWER:

101. Contract sales price

100,000.00

102. Personal Property

 

103. Settlement charges to borrower (line 1400)

4,000.00

104.

 

105.

 

Adjustments for items paid by seller in advance

106. City/town taxes to

 

107. County taxes to

 

108. Assessments 6/30 to 7/31 (owners assn.)

40.00

109. Fuel Oil 25 gals. @ $1.00/gal.

25.00

110.

 

111.

 

112.

 

120. GROSS AMOUNT DUE FROM BORROWER

104,065.00

Assume in this example, the cost of the house is $100,000 and the borrowers total settlement charges brought from Line 1400 of Section L are $4,000. Assume that the settlement date is July 1. Here the borrower has agreed to pay the seller for the $40 Home Owners Association dues that have been paid for the month of July and for the 25 gallons of fuel oil left in the tank. This is added for a gross amount due from the borrower of $104,065.

Section 200 lists the amount paid by the borrower or on behalf of the borrower. This will include the deposit of earnest money you put down with the agreement of sale, the loan(s) you are getting and any loan you may be assuming.

Beginning at Line 210, adjustments are made for items that the seller owes (such as taxes, assessments) but for which you as the borrower will pay after settlement. The seller will usually pay you or credit you this portion at settlement.

200. AMOUNTS PAID BY OR IN BEHALF OF BORROWER:

201. Deposit of earnest money

2,000.00

202. Principal amount of new loan(s)

80,000.00

203. Existing loan(s) taken subject to

 

204.

 

205.

 

206.

 

207.

 

208.

 

209.

 

Adjustments for items unpaid by seller

210. City/town taxes to

 

211. County taxes 1/1 to 6/30 $1,200/ year

600.00

212. Assessments 1/1 to 6/30 $200/yr.

100.00

213.

 

214.

 

215.

 

216.

 

217.

 

218.

 

219.

 

220. TOTAL PAID BY/FOR BORROWER

82,700.00

 

 

In this example, assume the borrower paid an earnest deposit of $2,000 and is getting a loan for $80,000. A tax of $1200 and an assessment of $200 are due at the end of the year. The seller will pay the borrower for six months or one-half of this amount. Line 220 shows the total $82,700 to be paid by or for the borrower.

Section 300 reflects the difference between the gross amount due from the borrower and the total amount paid by/for the borrower. Generally, line 303 will show the amount of cash the borrower must bring to settlement.

300. CASH AT SETTLEMENT FROM/TO BORROWER

301. Gross Amount due from borrower (line 120)

104,065.00

302. Less amounts paid by/for borrower (line 220)

(82,700.00)

303. CASH (x FROM) ( _ TO) BORROWER

21,365.00

In this example, the borrower must bring $21,365.00 to settlement.

 

HUD-1 Settlement Statement Costs

 

A. U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT SETTLEMENT STATEMENT

B. TYPE OF LOAN

 

 

6. File Number

7. Loan Number

 

1. o FHA

2. o FmHA

 

 

3. o CONV. UNINS.

4. o VA

5. o CONV. INS.

8. Mortgage Insurance Case Number

C. NOTE: This form is furnished to give you a statement of actual settlement costs. Amounts paid to and by the settlement agent are shown. Items marked "(p.o.c.)" were paid outside the closing; they are shown here for informational purposes and are not included in the totals.

D. NAME AND ADDRESS OF BORROWER:

E. NAME AND ADDRESS OF SELLER:

F. NAME AND ADDRESS OF LENDER:

G. PROPERTY LOCATION:

H. SETTLEMENT AGENT: NAME, AND ADDRESS

 

PLACE OF SETTLEMENT:

I. SETTLEMENT DATE:

             

 

J. SUMMARY OF BORROWERS TRANSACTION

 

K. SUMMARY OF SELLERS TRANSACTION

100. GROSS AMOUNT DUE FROM BORROWER:

 

400. GROSS AMOUNT DUE TO SELLER:

101. Contract sales price

 

 

401. Contract sales price

 

102. Personal property

 

 

402. Personal property

 

103. Settlement charges to borrower(line 1400)

 

 

403.

 

104.

 

 

404.

 

105.

 

 

405.

 

Adjustments for items paid by seller in advance

 

Adjustments for items paid by seller in advance

106. City/town taxes to

 

 

406. City/town taxes to

 

107. County taxes to

 

 

407. County taxes to

 

108. Assessments to

 

 

408. Assessments to

 

109.

 

 

409.

 

110.

 

 

410.

 

111.

 

 

411.

 

112.

 

 

412.

 

120. GROSS AMOUNT DUE FROM BORROWER

 

 

420. GROSS AMOUNT DUE TO SELLER

 

 

200. AMOUNTS PAID BY OR IN BEHALF OF BORROWER:

 

500. REDUCTIONS IN AMOUNT DUE TO SELLER:

201. Deposit of earnest money

 

 

501. Excess deposit (see instructions)

 

202. Principal amount of new loan(s)

 

 

502. Settlement charges to seller (line 1400)

 

203. Existing loan(s) taken subject to

 

 

503. Existing loan(s) taken subject to

 

204.

 

 

504. Payoff of first mortgage loan

 

205.

 

 

505. Payoff of second mortgage loan

 

206.

 

 

506.

 

207.

 

 

507.

 

208.

 

 

508.

 

209.

 

 

509.

 

Adjustments for items unpaid by seller

 

Adjustments for items unpaid by seller

210. City/town taxes to

 

 

510. City/town taxes to

 

211. County taxes to

 

 

511. County taxes to

 

212. Assessments to

 

 

512. Assessments to

 

213.

 

 

513.

 

214.

 

 

514.

 

215.

 

 

515.

 

216.

 

 

516.

 

217.

 

 

517.

 

218.

 

 

518.

 

219.

 

 

519.

 

220. TOTAL PAID BY/FOR BORROWER

 

 

520. TOTAL REDUCTION AMOUNT DUE SELLER

 

 

300. CASH AT SETTLEMENT FROM/TO BORROWER

 

 

600. CASH AT SETTLEMENT TO/FROM SELLER

 

301. Gross amount due from borrower(line 120)

 

 

601. Gross amount due to seller (line 420)

 

302. Less amounts paid by/for borrower(line 220)

 

 

602. Less reductions in amount due seller (line 520)

 

303. CASH (_ FROM) (_ TO) BORROWER

 

 

603. CASH (o TO) (o FROM) SELLER

 

 

L. SETTLEMENT CHARGES

700. TOTAL SALES/BROKERS COMMISSION based on price $ @ %=

PAID FROM BORROWERS FUNDS AT SETTLEMENT

PAID FROM SELLERS FUNDS AT SETTLEMENT

Division of Commission (line 700) as follows:

 

 

701. $ to

 

 

702. $ to

 

 

703. Commission paid at Settlement

 

 

704.

 

 

800. ITEMS PAYABLE IN CONNECTION WITH LOAN

 

 

801. Loan Origination Fee %

 

 

802. Loan Discount %

 

 

803. Appraisal Fee to

 

 

804. Credit Report to

 

 

805. Lenders Inspection Fee

 

 

806. Mortgage Insurance Application Fee to

 

 

807. Assumption Fee

 

 

808.

 

 

809.

 

 

810.

 

 

811.

 

 

900. ITEMS REQUIRED BY LENDER TO BE PAID IN ADVANCE

901. Interest from to @$ /day

 

 

902. Mortgage Insurance Premium for months to

 

 

903. Hazard Insurance Premium for years to

 

 

904. years to

 

 

905.

 

 

1000. RESERVES DEPOSITED WITH LENDER

 

 

1001. Hazard Insurance months @ $ per month

 

 

1002. Mortgage insurance months @ $ per month

 

 

1003. City property taxes months @ $ per month

 

 

1004. County property taxes months @ $ per month

 

 

1005. Annual assessments months @ $ per month

 

 

1006. months @ $ per month

 

 

1007. months @ $ per month

 

 

1008. Aggregate Adjustment months @ $ per month

 

 

1100. TITLE CHARGES

 

 

1101. Settlement or closing fee to

 

 

1102. Abstract or title search to

 

 

1103. Title examination to

 

 

1104. Title insurance binder to

 

 

1105. Document preparation to

 

 

1106. Notary fees to

 

 

1107. Attorneys fees to

 

 

(includes above items numbers; )

 

 

1108. Title Insurance to

 

 

(includes above items numbers; )

 

 

1109. Lenders coverage $

 

 

1110. Owners coverage $

 

 

1111.

 

 

1112.

 

 

1113.

 

 

1200. GOVERNMENT RECORDING AND TRANSFER CHARGES

1201. Recording fees: Deed $ ; Mortgage $ ; Releases $

 

 

1202. City/county tax/stamps: Deed $ ; Mortgage $

 

 

1203. State tax/stamps: Deed $ ; Mortgage $

 

 

1204.

 

 

1205.

 

 

1300. ADDITIONAL SETTLEMENT CHARGES

 

 

1301. Survey to

 

 

1302. Pest inspection to

 

 

1303.

 

 

1304.

 

 

1305.

 

 

1400. TOTAL SETTLEMENT CHARGES (enter on lines 103, Section J and 502, Section K)

 

 

 

RESPA PROTECTIONS

Prohibited Fees. It is illegal under RESPA for anyone to pay or receive a fee, kickback or anything of value because they agree to refer settlement service business to a particular person or organization. For example, your mortgage lender may not pay your real estate broker $250 for referring you to the lender. It is also illegal for anyone to accept a fee or part of a fee for services if that person has not actually performed settlement services for the fee. For example, a lender may not add to a third party's fee, such as an appraisal fee, and keep the difference.

Permitted Payments. RESPA does not prevent title companies, mortgage brokers, appraisers, attorneys, settlement/closing agents and others, who actually perform a service in connection with the mortgage loan or the settlement, from being paid for the reasonable value of their work. If a participant in your settlement appears to be taking a fee without having done any work, you should advise that person or company of the RESPA referral fee prohibitions. You may also speak with your attorney or complain to a regulator listed in the Appendix to this Booklet.

Penalties. It is a crime for someone to pay or receive an illegal referral fee. The penalty can be a fine, imprisonment or both. You may be entitled to recover three times the amount of the charge for any settlement service by bringing a private lawsuit. If you are successful, the court may also award you court costs and your attorney's fees.

RIGHT TO FILE COMPLAINTS

Private Lawsuits. If you have a problem, the best place to have it fixed is at its source (the lender, settlement agent, broker, etc.). If that approach fails and you think you have suffered because of a violation of RESPA, ECOA or any other law, you may be entitled to sue in a federal or state court. This is a matter you should discuss with your attorney.

Government Agencies. Most settlement service providers are supervised by a governmental agency at the local, state and/or federal level, some of which are listed in the Appendix to this Booklet. Your state's Attorney General may have a consumer affairs division. If you feel that a provider of settlement services has violated RESPA or any other law, you can complain to that agency or association. You may also send a copy of your complaint to the HUD Office of Consumer & Regulatory Affairs. The address is listed in the Appendix.

Servicing Errors. If you have a question any time during the life of your loan, RESPA requires the company collecting your loan payments (your "servicer") to respond to you. Write to your servicer and call it a "qualified written request under Section 6 of RESPA." A "qualified written request" should be a separate letter and not mailed with the payment coupon. Describe the problem and include your name and account number. The servicer must investigate and make appropriate corrections within 60 business days.

 

United States Code Title 12.  Banks And Banking

See Chapter 27‑‑Real Estate Settlement Procedures http://www.law.cornell.edu/uscode/html/uscode12/usc_sup_01_12.html

 

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